Customer Center Introduction

GRM believes it is not about the initial sale but the long term relationship that really matters.  It is for this reason we work to provide our customers tools that make working with GRM as easy as if we were right there in-house.  Between our University, Customer Handbook, eAccess tools and training, we are confident that you will find everything you need just a click away. If there is any thing else you think would be beneficial don’t hesitate to email us at info@grmims.com.

eAccess Login

eAccess Release notes Version 2.1.10

GRM Fuel Surcharge

The GRM Fuel Surcharge Policy

GRM University eAccess Course 

GRM eAccess is a web based inventory control and ordering application only available from GRM.  In order to help you to fully utilize GRM eAccess, GRM developed an online university to guide you through all of eAccess’s major functions in a user friendly, easy to use format.  We will teach how to:

• Log On
• Format Your Screen
• Locate/Download Your Inventory
• Request Delivery and Pick Up of Your Inventory
• Order Materials
• Check on Status of Orders
• Add Inventory
• Complete Data Entry
• Manage Inventory
• Run and Export Reports
• All without leaving your desktop
• Through GRM University , you will quickly learn everything you need to make GRM eAccess an integral part of your records management program and help you be more efficient and effective.   

GRM University

Trailer

Want to view a 4 minute preview of GRM University eAccess Course?
View the University eAccess 4 minute trailer to see all the efficiencies you can experience using GRM eAccess.
 
Get Started

Need a password?
Email our University Support  team.  They will email you a name and password.
 
Login

Have a password and want to get started?
Select the link below to take the eAccess Course and enter your eAccess name and password.
GRM University Login  

  GRM Corporate Brochure
  GRM Data Protection Brochure
  GRM eAccess Brochure
  GRM Certified Destruction

GRM Form Library

  GRM Authorized User Form
  GRM Fax Order Form
  GRM Container Transmittal Form
  GRM File Folder Transmittal Form
           

Customer Handbook

The GRM Customer Handbook was designed after interviewing many customers.  We asked if they had the ability to create their ideal handbook to best help them work with their information management provider what would that contain?  One such suggestion was a place to keep contracts, rate schedules and other pertinent information in one centralized tab.  It’s in there as well as much of the other feedback we received.  Here you have it, the GRM Customer Handbook.  Everything you need from Delivery information to a Glossary of Terms.  Feel free to download on line, keep in mind it is a large file, or request a CD from your local GRM Customer Service member.

Event Calendar

GRM attends many trade shows and provides informative webinars and seminars throughout the year.   We update our Event Calendar often so check back daily.